Privacy Policy

This Privacy Policy explains how Bertha Kgokong (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit berthakgokong.info (the “Site”) or contact us through the Site.

1. Who we are

The Site is operated by Bertha Kgokong in connection with Tati Software (Pty) Ltd. If you have questions about this policy or your personal information, you can contact us using the details in the footer of this Site.

2. Information we collect

We may collect the following categories of information:

• Contact details such as your name, email address, phone number, and company name when you submit an enquiry through our contact forms.
• Communication content including the message or project details you choose to share with us.
• Technical information such as browser type, device information, IP address, and pages visited, collected through standard server logs and analytics tools where used.
• Preferences such as your selected light or dark theme, which may be stored locally in your browser.

3. How we use your information

We use personal information to:

• respond to enquiries and provide requested services;
• verify contact submissions where email verification is used;
• improve the Site, its content, and user experience;
• maintain the security and integrity of the Site;
• comply with legal obligations and protect our lawful rights.

4. Lawful basis and POPIA

We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African law. Depending on the context, we rely on your consent, performance of a request made by you, our legitimate interests, or legal obligations as the basis for processing.

5. Sharing of information

We do not sell your personal information. We may share information with trusted service providers who assist us in operating the Site, hosting infrastructure, email delivery, or analytics, provided they process data only on our instructions and apply appropriate safeguards. We may also disclose information where required by law or to protect rights, safety, and security.

6. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Enquiry records may be kept for business administration, client relationship management, and legal compliance purposes.

7. Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to POPIA, you may have the right to request access to, correction of, deletion of, or restriction on the processing of your personal information, and to object to certain processing or lodge a complaint with the Information Regulator (South Africa). To exercise these rights, contact us using the details in the Site footer.

9. Cookies and local storage

The Site may use cookies or browser local storage for essential functionality, such as remembering your theme preference. You can control cookies through your browser settings, although disabling them may affect certain features.

10. Third-party links

The Site may contain links to third-party websites, including social media profiles and project websites. We are not responsible for the privacy practices of those external sites and encourage you to review their policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes are published constitutes acceptance of the updated policy.

12. Contact

For privacy-related enquiries, please use the contact details shown in the footer of this Site, including our postal address, phone number, email address, and LinkedIn profile.